At Cope & Hope, confidentiality is a core part of the therapeutic relationship. We understand the courage it takes to share personal experiences, and we are deeply committed to protecting your privacy and trust.
Our Commitment to Confidentiality
Everything shared during therapy—whether in conversation, writing, or online communication—is treated as confidential. Your information is respected, protected, and handled with care at all times.
When Confidentiality May Be Broken
Confidentiality is maintained in almost all situations. However, there are a few ethical and legal exceptions where a therapist may be required to share information to ensure safety. These include:
If there is a serious risk of harm to you or to another person
If there is concern about abuse or neglect of a child, elderly person, or a vulnerable individual
If information is required by law or court order
In rare situations where sharing information is necessary to prevent immediate danger
Wherever possible, this will be discussed with you openly before any disclosure is made.
How We Handle Your Information
We collect only information necessary for providing therapy and maintaining appropriate records.
Sensitive information is gathered with your knowledge and consent.
Your information is never used for purposes unrelated to your care.
Use and Protection of Information
Client records are stored securely and accessed only by authorized professionals involved in your care.
We take reasonable measures to protect personal data from unauthorized access, loss, or misuse.
Your Rights
You have the right to:
Access your personal information
Request corrections or updates
Request a copy of your records, in line with professional and legal guidelines
Policy Updates
This policy may be updated from time to time to reflect changes in ethical standards or legal requirements. Any updates will be shared on our website.
Questions or Concerns?
If you have any questions about confidentiality or privacy, we encourage you to reach out. We believe transparency and trust are essential to the healing process.
